We all have been there had great customer service to shit customer service.
I have been thinking about Customer Service lately because lately I have gotten some great service and some really shitty service. One great thing about the internet you can write a compliant to whatever company. I don’t write a compliant unless I have too. What I mean is I don’t go around writing companies just because.
There is this restaurant that not very near to us but we like to go sometimes. For one the prices are not bad for what you get. This is a diner I would say because if they fill your coffee non stop it’s diner. Funny! Anyways our waitress didn’t fill my coffee non stop like all the other times we have been there however it wasn’t a big deal. She still took it off our bill. That is customer service! She didn’t have too it wasn’t a big deal but it was still nice.
Eos has awesome customer service! I love Eos products. I had bought a lip balm that was clear and it broke in half. So disappointing. Along with picture, wrote an email to Eos. Within the week of sending in the mail I got some great coupons! I couldn’t believe how many I got. I got two free Eos products and three coupons for a dollar off any Eos product. So I got two free shaving creams and three lips balms for a dollar off. I wasn’t expecting this and it was so fast!
The Post Office. Yes the post office! Terrible in my town. Unless you are Jeff he always gets respect there but not me. It’s always 50/50. Either they are nice or they are such bitches to me. For a whole week no mail. The post office never left a note saying they couldn’t get to our mailbox they just stop delivering mail which I would have been fine with. Mostly junk anyways. However I was expecting some packages and they stop delivery on that as well. So Jeff called and they said no delivery till our mailbox was clear. I was like no notice! I never had that. We lived all over our town and has always have a notice. Like we can’t get to your mailbox or you need a new mailbox, etc.
When I went that weekend to get the mail. The lady was a bitch to me for really no reason. Why me? What did I do? I am always polite to them. She made a rude comment and rolled her eyes at me. What is this high school? Also she threw the packages towards me on the counter. What if I had fragile stuff in them? Really uncalled for. There was so many packages that I couldn’t carry them and asked if could come back. More attitude! After my last trip I got have a nice day.
This time I had enough of how they treat me there. I wrote a complaint to the Post Office. That was uncalled for and the notice would have been nice. I got an email today actually since it happened on Saturday. Really fast and the Post Master wrote me. I feel important. The true test is when I have to go to the post office and see how am treated. The email was very nice and it was fast. That’s customer service.
An website that has great customer service is Flamingtext.com Seriously it only took two days! It might have taken one but I am horrible at tech stuff. I couldn’t download the image for some reason. I FB messaged them and they went to work right away! I couldn’t believe it. I was really happy the results and will continue to use them.
On going customer service makes me reevaluate how I feel about product or a service. I finally wrote an email to LoveStruck even though why even have other means to contact them if eventually you have to email them? That doesn’t make any sense. It has been four days of going back and forth with them. It’s really making think differently on this app. Just because of the way I have been waiting for a problem to be resolved and it’s not even a huge problem. If they can’t fix this problem what else can’t they fix? I think of the money thing. Wait for however long on a money problem I would be super pissed if this was the case. They are lucky it’s a minor problem and not money.
It’s a hearts problem and them not counting towards a challenge. I have had enough of it not counting. I don’t know why they can’t just fix this. I also expect more than what I would have gotten from the challenge just because of all this back and forth with them. We will see what the end result if they don’t fix it or do not give me more than I would have earned. Then that’s it. I will just read the stories and never pay for this app again. That is my ultimatum for this app.
