Last month we had to get a new chair. Jeff and I have these two recliner chairs we got when my grandpa died. These chairs are older than me! I remember them when I was growing up. They are green.
Well is finally bit dust and we needed to get another chair for him. I had a blue recliner that finally died before his green one did. That blue chair was a Lazyboy and my mom had it first. She had that a little after I was born also another old chair.
Now I sit in my grandparent’s green chair. But we don’t have any other furniture to sit on. We decided to check out Senzig’s because it’s in our town. We have lived here for five years and never been there. It is huge inside! We found a chair that he liked but it was expensive.
The green chairs cost us nothing and the blue chair cost us nothing. It was a little over eight hundred dollars with tax good thing for credit cards. They delivered it and the guys were really friendly and even got this:
We are sitting and watching TV on Sunday night October 10 2015 and we boom! Jeff starts sinking on one side of his chair. Broken! We only had it less than a week! Jeff called them on Monday.
Here is the fiasco we had to go through with them. First he calls and they say we will send someone over to look at it. Fine. Also on Monday we had the chimney people come over to inspect our chimney because in our new house we have a fireplace. That is why Jeff was home for work in the morning.
Senzig’s guy comes over and looks at it. Of course he can’t find anything wrong with because the bottom is all covered and stapled. He does some bolt tightening which did nothing. Basically he came over for nothing and did nothing.
Jeff called again and said what my options are. We want to return it and get our money back. They said they can come over. Jeff tells them to call me because I am home and he had to go to work.
We decided to get the dogs nails done and go to the groomer which only takes ten minutes and I forgot my phone at home. When we get back I call them. First they say I have to talk to a manger. I talk to her then I said you called me. She says “oh he didn’t know he called you.” Really?! I talked to three different people. Finally they said that they will call when they can come over and pick up the chair.
This part really infuriated me. When I called them I told them I was home all day. I guess that was a mistake. I told them to call or just let me know when they will be by. Fine. Jeff had already left for work.
They didn’t call me. If I didn’t have the dogs I would not have known that someone came to the house. They start barking and I get up to see this guy just standing and looking at our house on the porch. Didn’t ring the doorbell. He was just standing there I could see him. That really pissed me off!
I don’t know this guy and if I didn’t see the truck that had Senzig’s on it. Well it could have gone really wrong for that guy. I thought about grabbing the gun. Yeah we have gun and I know how to use it. He didn’t ring the doorbell and he was looking into our windows. Who does that?
I also thought about letting Koko in from outside and letting him have at it. Koko is super friendly but I was scared. This guy was a lot taller than me and sort of muscular. I am sure if I acted really scared Koko would attack him. I think most dogs would protect their owners even if they are really friendly.
I opened the door thinking of things I could protect myself with and asked ‘can I help you’ snottily’. Then I am like ‘oh’ the Senzig’s truck. Their manger apologized to Jeff. He should have called me and apologized to me for scaring the crap out of me. Poor customer service.
Also if you are a bigger person which Jeff and I are. They are really insulating when you buy furniture there. I was mad at the sales woman but Jeff really wanted this chair. She said that she doesn’t know how much this chair can hold over time. Meaning you are a big person and this chair may break over time. This sale woman was bigger than me. I can’t believe she said that.
The only good thing we got out of the deal is we get all but fifty dollars back.
My recommendation never ever go and shop at Senzig’s. What a shitty furniture store and the shitty customer service. I have never been in a furniture store that treated people like that.
